How to Fix Unable to connect to Samsung Server Error?

Rate this [Post ]

It is really annoying while watching TV at your home and suddenly face the error Samsung tv unable to connect to the server. If you also face this problem on your Samsung TV, we are with this article to help you out.

 

The Unable to connect to Samsung server error appears when you watch TV online on Samsung smart TV. From the error message, we can clearly see that your TV failed to connect to the Samsung hub.

 

This article will discuss how to fix being unable to connect to Samsung Server and make Samsung smart TV connect to the server again.

 

 

 


unable to connect to samsung server error

 

 

 

Why “Unable to connect to Samsung server” error occur?

 

There can be several reasons behind the “Unable to connect to Samsung server” on Samsung smart TV. We have listed some possible reasons for this error on Samsung Smart TV. Check these out below:

 

1. Weak internet connectivity

 

Primarily, a weak internet connection can make your TV unable to connect to Samsung server. Because, like most Smart TV, Samsung Smart TVs also don’t connect to Wi-Fi if the internet connection is poor.

 

2. Samsung Server Error

 

This is really rare, but there is still a chance of a Samsung server error. Sometimes, the server becomes offline and unable to provide service. If you try to connect to the server when the server is offline, you will face this error on your Samsung smart TV.

 

In this case, you don’t have to do anything. Instead, wait until the server gets online again.

 

3. The software is not Updated.

 

Smart TV is one of the latest inventions of modern science. But unfortunately, it runs on software that is updating day by day, and if you don’t update your software, it causes many issues.

 

So, if your Samsung TV is running on outdated software, this is probably the reason behind the “Unable to connect to Samsung server” error. Update the software, and check if the error has been fixed.

 

4. Temporary Cache file issues

 

Like other smart electronic devices, the Samsung Smart TV also gathers some temporary cache files to make any process faster. Unfortunately, sometimes, these important temporary files get corrupted. This may result to make problems with your smart TV.

 

5. Router Issues

 

Router issues might cause your Samsung Smart TV to fail to connect to the server. Router or Modems provides service like a bridge between your device and the network. If the router fails to provide a network to your device, your device may not run properly.

 

6. Device Hardware Issues

 

There is a dedicated part on the Samsung Smart TV to connect with a network. However, if the specific part of your Smart TV becomes damaged, the device fails to provide service. As a result, it shows many errors like being unable to connect with Samsung server error.

 

How to fix “Unable to connect to Samsung server” error?

 

There is no specific fix for this error because the error can be caused by several factors. So, you have to try all possible solutions to find out the fix for Samsung smart tv smart hub unable to connect to server error.

 

We have enlisted the most probable fixes for the error. Try these out one by one.

 

Restart your Samsung Smart TV

 

Restarting the device can be the easiest solution to fix any error. If you consider a smartphone, you can restart it by pressing and holding the power button. But to restart a Samsung Smart TV you have to follow a different method. Follow the instructions below to restart your Samsung Smart TV:

 

1. Unplug the power cable of the Smart TV and wait for a few seconds

 

2. Replug in the power cable

 

3. Alternatively, you can use the remote of your TV to perform a soft reset.

 

4. Press and hold the power button on the remote.

 

5. Keep patience until the TV restarts.

 

6. If still the error occurs, try following the next method.

 

 

 


unable to connect to samsung server error

 

 

 

Try checking the internet connection

 

A weak internet connection can be the culprit behind the error. So, you have to check the internet or Wi-Fi connection and ensure the internet connection is stable or not. So, firstly, reconnect your Wi-Fi; if it doesn’t work, then restart the Wi-Fi router.

 

Still unable to connect to server Samsung smart tv? Then you don’t have issues with the internet connection.

 

Update device Software

 

If your device’s software is outdated, then there is a vast probability of having issues with the software. So, you have to try updating the software if the TV says unable to connect to the Samsung server or not.

 

Try replacing the DNS

 

If you are trying to view restricted content, this fix will only work for you. However, using a custom DNS, you can view the restricted content on your Smart TV.

 

Follow the instructions below to change the DNS server on your Smart TV:

 

  • Enable your Samsung Smart TV and go to the Settings.

 

  • Choose the network and select the OK button.

 

  • Now, open the network option.

 

  • Go to the sIP settings, and enter manually.

 

  • Now, enter the DNS that you want.

 

  • Save the settings.

 

 

 


unable to connect to samsung server error

 

 

 

Try resetting the Network Settings

 

If there are any issues with the network connection, follow the instructions below to reset the Network settings:

 

  • Go to the settings

 

  • Navigate to the General tab.

 

  • Choose Network and click OK

 

 

 

unable to connect to samsung server error

 

 

 

Conclusion

 

Hopefully, now you know what you have to do when you get the “Unable to connect to Samsung server” error. If you have a Samsung Smart TV and suddenly get the error, don’t panic.

 

Just do what you have read on how to fix “Unable to connect to Samsung server” error. If the possible solutions don’t work for you, you should communicate with the Samsung service center.

 

Samsung tv unable to connect to the server

 

 

You may also be interested to know:

 

how to fix disabled wifi on android

where are contacts stored on android

 

 

FAQs

 

1. How to Change DNS on Samsung Smart TV?

 

Follow the instructions below to change the DNS server to a Samsung Smart TV:

 

  • Enable your Samsung Smart TV and go to the Settings.

 

  • Choose the network and select the OK button.

 

  • Now, open the network option.

 

  • Go to the sIP settings, and enter manually.

 

  • Now, enter the DNS that you want.

 

  • Save the settings.

 

2. How to reset the Samsung Smart Hub?

 

Follow the instructions below to reset the Samsung Smart Hub:

 

  • Press the home button on the remote.

 

  • Go to the Settings

 

  • Select Support from the list

 

  • Navigate to the Device Care

 

  • Now, press the Reset Smart Hub button.

Leave a Reply

Your email address will not be published.