Your server is online and you can browse and everything seems ok. But the heck is- the doc files are in there, you can’t access and fail to edit or work with them as an ‘X’ mark is on the right-side below of the doc.
In other words, network files offline when online Windows 10. To sum up, your server is online but the files show offline.
So, how to get rid of this strange issue?
In Today’s guide, we will walk you through two simple methods to solve the problem. They are:
- Rebooting your PC
- Fixing it from Group Policy Editor (GP)
Without further ado, let’s dive deeper into this step-by-step guide.
2 Effective Methods to Solve the Issue: Network files offline when online on Windows 10
In this chapter, we let you know 2 simple methods that will help you to solve the issues. The first method will be a random solution. And the second will be permanent.
Here we go.
Method 1. Reboot Your PC
The benefits of rebooting the pc are many. Among them, it helps to solve some software issues or apply the changes you make.
So, it’s recommendable to reboot your PC. If you don’t know how to reboot Windows 10, then follow the below steps.
From the screen, click on the Start button.
Then, head over to Power > Restart.
As we told you before, it’s a temporary solution. After a few hours or several days later, you may trouble the same issue.
To get the permanent solution, go for our second or the best method.
Method 2. Fixing it from Group Policy Editor (GP)
Following this method, you can permanently solve your issues. So, let’s get to the point straight.
First off, tap on the search icon from your Windows screen and type: gpedit.msc.
It will show you the result like the below screenshot.
From there, click on Edit Group Policy.
Once you click on the option, it will bring the Local Group Policy Editor option.
Then, head over to Administrative Templates. Make sure you navigate this option under Computer Configuration.
Next, click on Network that brings up a box like this:
Afterward, tap on Offline files which will show you options like the below screenshot.
From there, double click on Action on server disconnect that opens up a dialogue box like this:
Now, check mark the Enable option. Under the Options, set the Action to Work offline.
It means you can work and sync the offline file though somehow your network disconnects from the Server.
Lastly, tap on Ok and apply the changes.
And then, go back to the main page of the Local Group Policy Editor.
Next, go for the Administrative Templates again. This time you should choose the option under User Configuration.
You can find the same options as you get under Computer Configuration. Do everything we did previously.
We hope it will solve your issue.
Note: If still, it doesn’t solve the issue. We recommend you set the Action on server disconnect and set it to Not configured going through the Local Group Editing Policy. Then, disable it.
From the top to the bottom of this guide, we described how to get rid of this issue: Network files online, when online Windows 10.
If you are in a hurry and want to fix the issue quickly, we recommend you try out the first method. However, this is not a permanent solution.
So, it’s worth trying out the second method or fixing it through navigating Group Policy Editor.
How can I get offline files back online?
Simple. Just right-click on the Start button and then, head over to File Explorer > Home > New > Easy Access > Work Offline.
Where are my offline files stored?
Generally, your offline files are stored in the software’s cache folder.
Where does Windows 10 store offline files?
You can find the offline files cache on Windows 10 following this directory where it stores the offline files: %systemroot%\CSC.